Lori11941
02-24-2008, 10:57 AM
Bet you didn't even notice I was gone. lol
You have no idea the panic I've been in since last night. All of a sudden I lost my internet connection. I called customer service and was on the phone over 2 hours with a technician, trying this and that. Finally he said it was my modem and he'd send me out a new one. I'd get it Wednesday or Thursday. Wednesday or Thursday! The newsletter goes out Wednesday. I have a race to run! NO WAY!
I thought about it and realized it can't be the modem. The modem was lighting up at all the right places. So I called back this morning and got someone else. He had me do some different things, and now it's working. It turns out that when I made some changes to my phone/internet package, which were supposed to go into effect Friday, they changed the protocol my modem used to communicate with the server. I have an older modem, so it wouldn't work with the new protocol. So I still need the new modem, but I'm okay until it gets here. Phew!
Did you miss me?
You have no idea the panic I've been in since last night. All of a sudden I lost my internet connection. I called customer service and was on the phone over 2 hours with a technician, trying this and that. Finally he said it was my modem and he'd send me out a new one. I'd get it Wednesday or Thursday. Wednesday or Thursday! The newsletter goes out Wednesday. I have a race to run! NO WAY!
I thought about it and realized it can't be the modem. The modem was lighting up at all the right places. So I called back this morning and got someone else. He had me do some different things, and now it's working. It turns out that when I made some changes to my phone/internet package, which were supposed to go into effect Friday, they changed the protocol my modem used to communicate with the server. I have an older modem, so it wouldn't work with the new protocol. So I still need the new modem, but I'm okay until it gets here. Phew!
Did you miss me?