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scrapbookingdee
02-25-2008, 01:43 PM
I ordered some stuff, and can't get the files to download. Each time I try, it says files are corrupt or invalid. I have tried on 2 different computers, and get the same thing.

~Heather~
02-25-2008, 01:52 PM
I personally have never had that problem and I downloads LOTS and LOTs of stuff. I am sure someone more helpful will be along any minute! LOL

What program are you unzipping them with anyways?

Lori11941
02-25-2008, 03:33 PM
Please send me a PM with your order number and we'll get things straightened out for you. This is a new problem for me, but we'll do what we can do to fix it for you as quickly as possible.

scrapbookingdee
02-26-2008, 12:37 PM
Tried the downloads again this morning, still can't get them to work. It downloads, but then says corrupt or invalid file.

Lori11941
02-26-2008, 03:15 PM
All of them? Are you on dial-up by any chance? Sometimes when the transmission of data gets interupted on the way it corrupts the file. I've just sent you another PM with a few questions that will help me get your files to you. But it sounds like I may need to break them down into smaller bites for your connection to handle.

scrapbookingdee
02-26-2008, 04:56 PM
Yes every one. I have attemped to open each one numerous times.