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porkchops_mom
02-09-2010, 03:56 PM
I placed an order # 54819 & some links are missing & one is broken :confused: I used the contact us last fri but haven't heard anything
TIA,
Chris

Toiny
02-10-2010, 01:51 AM
Hi Chris,

Checking into it now! So sorry our contact us button is not working properly... it's on the fix-it list. You can also PM, or send me an personal email (my email is on the front page) as well.


Smooches,

Toiny
I placed an order # 54819 & some links are missing & one is broken :confused: I used the contact us last fri but haven't heard anything
TIA,
Chris

Ambowife Designs
02-12-2010, 04:36 PM
Chris I just sent you an email from our customer service with a link to the missing download file. Please email me back if you are missing anything else from your order hun :)

karengrimwood
02-14-2010, 06:30 AM
Hi there
I've got the same problem! Placed order on 5th February and sent 2 messages through the contact us page with no reply.
My order number 54980 included the Grandad Mega Kit but on the order info even though all the parts are listed there are no download links for any of the parts of this set.
Please help!

Toiny
02-14-2010, 07:19 AM
Hi Karen,

Thanks for posting! I have sent you an email at your registration address with a solution.

Let me know if it is to your liking.

Smooches,

Toiny

Hi there
I've got the same problem! Placed order on 5th February and sent 2 messages through the contact us page with no reply.
My order number 54980 included the Grandad Mega Kit but on the order info even though all the parts are listed there are no download links for any of the parts of this set.
Please help!

karengrimwood
02-19-2010, 07:44 AM
Thanks for your e-mail. A store coupon would be great - I'm sure it won't be difficult to spend!
karen:)