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-   -   Help, I'm missing links (http://www.digitalscrapbookingstudio.com/forum/showthread.php?t=6712)

porkchops_mom 02-09-2010 02:56 PM

Help, I'm missing links
 
I placed an order # 54819 & some links are missing & one is broken :confused: I used the contact us last fri but haven't heard anything
TIA,
Chris

Toiny 02-10-2010 12:51 AM

Hi Chris,

Checking into it now! So sorry our contact us button is not working properly... it's on the fix-it list. You can also PM, or send me an personal email (my email is on the front page) as well.


Smooches,

Toiny
Quote:

Originally Posted by porkchops_mom (Post 61990)
I placed an order # 54819 & some links are missing & one is broken :confused: I used the contact us last fri but haven't heard anything
TIA,
Chris


Ambowife Designs 02-12-2010 03:36 PM

Chris I just sent you an email from our customer service with a link to the missing download file. Please email me back if you are missing anything else from your order hun :)

karengrimwood 02-14-2010 05:30 AM

help, I'm missing links
 
Hi there
I've got the same problem! Placed order on 5th February and sent 2 messages through the contact us page with no reply.
My order number 54980 included the Grandad Mega Kit but on the order info even though all the parts are listed there are no download links for any of the parts of this set.
Please help!

Toiny 02-14-2010 06:19 AM

Hi Karen,

Thanks for posting! I have sent you an email at your registration address with a solution.

Let me know if it is to your liking.

Smooches,

Toiny

Quote:

Originally Posted by karengrimwood (Post 62295)
Hi there
I've got the same problem! Placed order on 5th February and sent 2 messages through the contact us page with no reply.
My order number 54980 included the Grandad Mega Kit but on the order info even though all the parts are listed there are no download links for any of the parts of this set.
Please help!


karengrimwood 02-19-2010 06:44 AM

Thanks for your e-mail. A store coupon would be great - I'm sure it won't be difficult to spend!
karen:)


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