Usually this is because the email address you used to sign-up in the forum is not the same as the email you use in the store. Unfortunately we use two different software packages to run these areas on our site.
Occasionally it is because we missed you. We have been known to make this mistake, and I'm truly sorry if that was the case.
Please shoot me a PM with your store email address, and I will update your account for you.
Originally Posted by zanthia
just wondering why when i put an item in my cart - the 10% discount from doing previous month challenge doesn't show up