It seems our Contact Us form is still not working well. Please know you can always email me at email@example.com
or our CS at firstname.lastname@example.org
I'm not sure I understand the question. We don't accept credit cards, only paypal. If you can shoot me an email with the order number I can take a closer look. Or the name on your Studio store account, I can find you and then give you specific help with where you are at.
How the 10 for $10 works, is buy the coupon in, ie in the 10 for $10 Valentines Special. You will be charged $10 via paypal. Once you pay the $10 paypal redirects you to our site and the download link will be available. Once you click "download" you will get the text file with the coupon code, as well as the direct links to all the kits.
Add all the kits to your cart
Add the Coupon Code and click "submit"
Your new total will be $0.00
And the download links for each kit will appear in your account
Again, please email me with specifics so I can be of further assistance. This is a truly fantastic deal!