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  #1  
Old 09-20-2013, 08:02 PM
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mootscrapper mootscrapper is offline
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Default How come

hehe made ya look

How come when you get a comment from the designers in their gallery it doesn't come through as an email alert and doesn't show up in the comments in your own gallery?
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Old 09-21-2013, 01:18 AM
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Default Re: How come

Great question! I'd like to know too
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Old 09-21-2013, 02:04 AM
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Default Re: How come

If I'm understanding this correctly, it's the owner of the gallery that gets the email notification. So if the designer (owner of the gallery) is commenting on your layout that you have put in her gallery, she and not you will get the email, because she is actually commenting in her own gallery. If the owner happened to comment on that same layout in your member gallery then you would receive that notification (assuming you have ticked to receive emails when you get a comment).

Can somebody 'higher up' confirm this please. I wouldn't like to be telling you the wrong thing!
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Old 09-21-2013, 02:37 AM
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Default Re: How come

This is correct.

Also, when you link a layout to additional galleries during updating the layout shows up in several galleries. Unfortunately that means comments get separated. So a comment on your layout in your gallery, will not show up on the same layout in the Designers gallery.

Both of these are things we would like to change.
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Old 04-08-2014, 06:45 PM
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PattiJo PattiJo is offline
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Default Re: How come

Quote:
Originally Posted by Robyn View Post
If I'm understanding this correctly, it's the owner of the gallery that gets the email notification. So if the designer (owner of the gallery) is commenting on your layout that you have put in her gallery, she and not you will get the email, because she is actually commenting in her own gallery. If the owner happened to comment on that same layout in your member gallery then you would receive that notification (assuming you have ticked to receive emails when you get a comment).

Can somebody 'higher up' confirm this please. I wouldn't like to be telling you the wrong thing!
How do you "tick to receive emails when you get a comment?"

I have often wished I could comment on some of the layouts but never knew that I could. Just tonight I found a whole bunch of comments on my layouts that I never saw before. Just wondered how I could get emails when someone commented on something I did. The feedback from others would be much appreciated.

Thanks, Robyn.
-Patti
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Old 04-08-2014, 06:52 PM
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mootscrapper mootscrapper is offline
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Default Re: How come

well....it seems I asked this question quite a long time ago and I don't ever remember seeing these replies lol so thank you Robyn and Toiny for the clarification, I wasn't being rude, just didn't see it for some reason!
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Old 04-08-2014, 07:07 PM
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Default Re: How come

Patti Jo, as you upload your image there is a box you can check to get email notification of comments on that image. You need to do it then as I don't think you can go back in after you have published the image and get this check box.
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Old 04-08-2014, 10:17 PM
Andie Andie is offline
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Default Re: How come

Quote:
Originally Posted by mootscrapper View Post
hehe made ya look

...
Yes, you sure did!! LOL
Great question though!! Never even thought of that!
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Old 04-08-2014, 10:38 PM
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jilbert jilbert is offline
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Default Re: How come

Robyn's right, there is a box at the bottom of the form ... if you forget, there isn't anyway to go back and "fix" it. However, I don't think you will actually get an email unless you've ticked a box in your profile ... and I've been trying to find where it is and, naturally, can't.
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Old 04-09-2014, 09:06 AM
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PattiJo PattiJo is offline
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Default Re: How come

Quote:
Originally Posted by Robyn View Post
Patti Jo, as you upload your image there is a box you can check to get email notification of comments on that image. You need to do it then as I don't think you can go back in after you have published the image and get this check box.
Thank you. I never noticed that, but will watch for it from now on. Appreciate your help.

-Patti
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