Go Back   theStudio > Welcome to theStudio! > About theStudio

About theStudio Learn about our scrappy home on the web, ask a question or grab a blinkie!

Reply
 
Thread Tools Display Modes
  #1  
Old 04-09-2011, 05:03 PM
Ambowife Designs's Avatar
Ambowife Designs Ambowife Designs is offline
theStudio Designer
 
Join Date: Aug 2007
Location: Temora, Country NSW, Australia
Posts: 16,741
Default Contacting Customer Service

If you don't hear from me after clicking the contact us button please direct your emails to this address, sometimes the button gets broken.

customerservice@digitalscrapbookingstudio.com

our apologies for any inconvenience everyone.
__________________
~~ Tracy ~~
Studio Designer ~ QC Liason
Reply With Quote
  #2  
Old 01-23-2015, 09:40 PM
KarenSW KarenSW is offline
theStudio Scribbler
 
Join Date: Nov 2014
Posts: 81
Default Re: Contacting Customer Service

Thanks, just sent off an email, I can't log in to the store, I try, but it takes me right back to the sign in page.
Reply With Quote
  #3  
Old 01-24-2015, 12:09 AM
Andie's Avatar
Andie Andie is offline
theStudio Monet
 
Join Date: Jul 2013
Posts: 3,659
Default Re: Contacting Customer Service

KarenSW, I have been experiencing a similar problem. I have been having problems the last few days logging into the store from my computer. I use a PC with internet explorer (in case that helps you out Jill, wink! wink!). I can log in on my android phone with no problems!
Today, from my PC, I was redirected to the store three times in a row (I was determined to get in!). Then, I clicked on the "would you like to log in?" link and it "refreshed" the web page and I was logged in! Go figure!
I hope this helps!
Reply With Quote
  #4  
Old 02-08-2015, 11:03 AM
DSSDiane's Avatar
DSSDiane DSSDiane is offline
theStudio Picasso
 
Join Date: Aug 2012
Location: United States
Posts: 1,657
Default Re: Contacting Customer Service

Has anyone else noticed when trying to link a kit in your gallery it does not work?
__________________
Reply With Quote
  #5  
Old 02-08-2015, 02:13 PM
nightshadow's Avatar
nightshadow nightshadow is offline
theStudio Monet
 
Join Date: Oct 2013
Location: Cape Coral, Florida
Posts: 3,223
Default Re: Contacting Customer Service

Quote:
Originally Posted by DSSDiane View Post
Has anyone else noticed when trying to link a kit in your gallery it does not work?
I don't know if it's working today or not, but up until today I found that if I wait until after the image uploads, and then put the link info into that page (I put it in the comments section), the link works for me. Of course now that I've said something, it probably won't work anymore...
__________________
http://www.digitalscrapbookingstudio.com/forum/image.php?type=sigpic&userid=14899&dateline=1437559390
Reply With Quote
  #6  
Old 03-19-2015, 05:25 PM
Got2Scrap's Avatar
Got2Scrap Got2Scrap is offline
theStudio Scribbler
 
Join Date: Jan 2015
Posts: 62
Default Re: Contacting Customer Service

Sent an email.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


All times are GMT -5. The time now is 02:51 AM.