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  #1  
Old 12-12-2011, 12:53 AM
Ambowife Designs's Avatar
Ambowife Designs Ambowife Designs is offline
theStudio Designer
 
Join Date: Aug 2007
Location: Temora, Country NSW, Australia
Posts: 16,956
Default Store Login Problems?

Clear your cookies and Cache to avoid login problems when we have done updates in the store.
here's how in two favorite browsers


If you are using firefox you can clear your cookies by following these steps

1. click on Tools>Clear Recent History in the menu across the top of your browser
2. now tick the boxes next to cookies and cache
3. click clear now
4. close your browser now then open a new browser and go to the store and try and log in


If you are using Internet Explorer

1. click on tools>Internet Options
2. In the General Tab, find Browsing History, click the delete button
3. In the window that comes up, tick cookies and temporary Internet files
4. click the delete button
5. close your browser then open a new browser window and try logging into the store again.
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~~ Tracy ~~
Studio Designer ~ QC Liason





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  #2  
Old 12-14-2011, 02:46 AM
CM Silly CM Silly is offline
theStudio Artist
 
Join Date: Aug 2009
Location: Louisiana
Posts: 229
Default Re: Store Login Problems?

But won't this wipe out all of the "remember me"s at each digi stores logins.
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  #3  
Old 12-14-2011, 04:04 AM
Ambowife Designs's Avatar
Ambowife Designs Ambowife Designs is offline
theStudio Designer
 
Join Date: Aug 2007
Location: Temora, Country NSW, Australia
Posts: 16,956
Default Re: Store Login Problems?

It shouldn't delete your passwords as they are saved separately. If in doubt just do the cookies and cache and not the temporary internet files.
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~~ Tracy ~~
Studio Designer ~ QC Liason





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  #4  
Old 05-27-2012, 04:27 PM
trickletime trickletime is offline
theStudio Monet
 
Join Date: Jan 2010
Location: Trinidad & Tobago
Posts: 2,496
Default Re: Store Login Problems?

thanks for the info. was just having login problems and this fixed it.
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