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  #1  
Old 04-11-2013, 02:11 PM
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zanthia zanthia is offline
theStudio Artist
 
Join Date: May 2012
Posts: 204
Default 10% question

just wondering why when i put an item in my cart - the 10% discount from doing previous month challenge doesn't show up

thanks
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  #2  
Old 04-11-2013, 02:19 PM
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Toiny Toiny is offline
theStudio Owner
 
Join Date: Sep 2008
Location: Germany
Posts: 8,737
From the Piggy Re: 10% question

Usually this is because the email address you used to sign-up in the forum is not the same as the email you use in the store. Unfortunately we use two different software packages to run these areas on our site.

Occasionally it is because we missed you. We have been known to make this mistake, and I'm truly sorry if that was the case.

Please shoot me a PM with your store email address, and I will update your account for you.

Smooches!

T

Quote:
Originally Posted by zanthia View Post
just wondering why when i put an item in my cart - the 10% discount from doing previous month challenge doesn't show up

thanks
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  #3  
Old 04-11-2013, 03:46 PM
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zanthia zanthia is offline
theStudio Artist
 
Join Date: May 2012
Posts: 204
Default Re: 10% question

Quote:
Originally Posted by Toiny View Post
Usually this is because the email address you used to sign-up in the forum is not the same as the email you use in the store. Unfortunately we use two different software packages to run these areas on our site.

Occasionally it is because we missed you. We have been known to make this mistake, and I'm truly sorry if that was the case.

Please shoot me a PM with your store email address, and I will update your account for you.

Smooches!

T
thanks toiny for quick response
sending you pm now
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  #4  
Old 04-13-2013, 07:07 PM
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texjudy texjudy is offline
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Join Date: Aug 2007
Posts: 112
Default Re: 10% question

I was wondering the same thing. I'll go check my email addy here.
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  #5  
Old 04-13-2013, 07:27 PM
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NancyP NancyP is offline
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Join Date: Nov 2009
Posts: 2,366
Default Re: 10% question

BUT---Commercial use shop does not get 10 percent, am I right??? I always get my 10 percent on personal use shop but not on commercial use shop.
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  #6  
Old 04-14-2013, 11:04 AM
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kimberkatt kimberkatt is offline
theStudio Party Girl
 
Join Date: Aug 2007
Location: Massachusetts
Posts: 9,108
Default Re: 10% question

That is correct! 10% discount is for the Personal Use Store Only!
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