Go Back   theStudio > Welcome to theStudio! > About theStudio

About theStudio Learn about our scrappy home on the web, ask a question or grab a blinkie!

Reply
 
Thread Tools Display Modes
  #1  
Old 09-02-2013, 10:01 PM
KateL's Avatar
KateL KateL is offline
theStudio Artist
 
Join Date: Aug 2013
Location: Tigard Oregon
Posts: 170
Default Also having problems uploading layouts.

I seem to be having the same issues uploading photos of my layouts. Yesterday I created an album and uploaded 2 layouts. Today they were both gone including the album. I made photos 600 x 600 pixels at 72 dpi. Perhaps the files are too large-they were about 620 kb. I must be missing something...I'd be grateful for any suggestions. Thanks!
Reply With Quote
  #2  
Old 09-03-2013, 05:26 AM
Toiny's Avatar
Toiny Toiny is offline
theStudio Owner
 
Join Date: Sep 2008
Location: Germany
Posts: 9,800
Default Re: Also having problems uploading layouts.

Those settings are all within allowable parameters. I'm not sure what happened. It's possible you posted LO's before you hit 5 posts on the site? That is the other limit.

Can you please try again today? Let me know if it worked this time? I'm truly sorry for the difficulty.
__________________
---------------







my email
Reply With Quote
  #3  
Old 09-03-2013, 10:53 AM
kimberkatt's Avatar
kimberkatt kimberkatt is offline
theStudio Party Girl
 
Join Date: Aug 2007
Location: Massachusetts
Posts: 10,163
Default Re: Also having problems uploading layouts.

Maybe try uploading them directly to your member account, and then try moving to the albums? Someone else was having issues with the Albums themselves, it would upload to their regular member account, and then she could move them, but when she tried to upload directly into the Album, it would fail.

I don't use the Album feature, so I really can't tell what the issue is with it...... sorry!
__________________
Kimberly
*avatar created by Elaina, aka nightshadow ( her!)
Reply With Quote
  #4  
Old 09-03-2013, 02:42 PM
KateL's Avatar
KateL KateL is offline
theStudio Artist
 
Join Date: Aug 2013
Location: Tigard Oregon
Posts: 170
Default Re: Also having problems uploading layouts.

Quote:
Originally Posted by Toiny View Post
Those settings are all within allowable parameters. I'm not sure what happened. It's possible you posted LO's before you hit 5 posts on the site? That is the other limit.

Can you please try again today? Let me know if it worked this time? I'm truly sorry for the difficulty.
I didn't know about the 5 post limit-totally my fault for not researching more. I will try again today. Thank you very much Toiny, for your assistance.
Reply With Quote
  #5  
Old 09-03-2013, 02:50 PM
KateL's Avatar
KateL KateL is offline
theStudio Artist
 
Join Date: Aug 2013
Location: Tigard Oregon
Posts: 170
Default Re: Also having problems uploading layouts.

Quote:
Originally Posted by kimberkatt View Post
Maybe try uploading them directly to your member account, and then try moving to the albums? Someone else was having issues with the Albums themselves, it would upload to their regular member account, and then she could move them, but when she tried to upload directly into the Album, it would fail.

I don't use the Album feature, so I really can't tell what the issue is with it...... sorry!
LOL Love the tomato! Thank you Kimberly, for the info about Albums-I'll try uploading directly to my account.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


All times are GMT -5. The time now is 04:04 PM.